EXPERIENCE

Hartford Financial Services Group

• Applied 508 compliance standards in UX design and testing, ensuring adherence to accessibility regulations through manual and automated testing methods.

• Led cross-functional design thinking workshops to gather UX requirements and optimize user workflow, resulting in a 35% improvement in task completion rates.

• Utilized Figma for wireframing and prototyping, creating interactive designs that improved user engagement by 30% through early testing and feedback cycles.

• Provided comprehensive technical support for mobile devices (Android and iOS), resolving software bugs, hardware issues, and connectivity problems, ensuring smooth integration with enterprise systems.

• Created detailed wireframes based on the user research (UX) as blueprints for web and application interfaces, ensuring alignment with project requirements and user expectations using Figma.

• Drove performance improvement initiatives by analyzing user feedback and metrics and implementing changes to enhance overall user experience with quantitative user research methods (usability testing, web & app analytics, card sorting, and surveys).

• Collaborated with cross-functional teams, fostering effective communication and integration of user-centered design principles throughout the development process.

• Created personas, user flows, journey maps, and other crucial design artifacts to direct the development process.

• Took charge of designing all branding, visual elements, and UI patterns.

Coforge

• Conducted user research using a combination of quantitative and qualitative methodologies to obtain insights and inform design decisions, developing a deep understanding of user needs and issues.

• Created sketches, wireframes, and prototypes to visualize and iterate on design solutions using Figma.

• Produced personas, user flows, and journey maps to visualize and communicate user experiences using Figma and Sketch App.

• Utilized sketching and wireframing to develop initial design concepts, providing a foundation for collaborative discussions and iterative improvements.

• Collaborated with the product design team to translate ideas into high-fidelity UI concepts using Figma and Sketch App, ensuring a polished and visually appealing user interface.

• Built and improved internal design processes and strategies through active discussions and workshops, fostering a collaborative and efficient design workflow.

• Worked collaboratively with the marketing team to build brand identity by creating compelling landing pages, effective ad campaigns, and user-friendly websites.

• Contributed to developing a best-in-class design system, ensuring consistency and efficiency across various products and platforms.

Tarushi Software Solutions

• Created engaging illustrations, logos, and designs using Adobe Illustrator and Photoshop.

• Applied a deep understanding of color theory to ensure appropriate color schemes in all graphic projects.

• Demonstrated expertise in layout design, optimizing visual elements for maximum impact.

• Collaborated effectively with copywriters and creative directors to produce cohesive and compelling designs.

• Ensured consistency and quality by testing graphics across various media platforms, including web and print.

• Developed and maintained a visual design portfolio showcasing diverse projects and skills.